General Conditions
CHECK-IN TIME
FROM 15:00
Late check-in is possible (under request)
CHECK-OUT TIME
UNTIL 11:00
- Please note that check-in time is from 15:00 till 22:00 but you will be able to leave your luggage at the hostel before check-in time (after 10:00).
- We would also appreciate it if you inform us about your arrival time or in case of late arrival (after 22:00) so we could prepare a self check-in instructions for you (available for pre-paid reservations).
- Check-in after 00:00 is not allowed.
- Please note that the deposit of full amount will be charged after reservation as a deposit in the credit card provided.
- Please note note that all dormitory rooms are mixed.
- Minors under the age of 12-18 are not allowed if not accompanied by adults. Minors under 12 are not allowed!
Policy of the Ambiente Hostel & Rooms
Photography on the premises is permitted only with written authorization from Ambiente Hostel.
Please notice by making payment you are accepting our policy. If you are not accepting the Policy you should immediately tell it to staff.
Please note: long stay (more than 30 days) is not allowed at Ambiente Hostel.
In case you violate the rules and not changing your behaviour on demand the staff has the right to ask you to leave the hostel immediately and we are not refunding any prepaid money.
Please look after your personal values! We provide lockers for all of our guests, but we do not take responsibility for any loss, theft or damage to any guest property whatever the cause.
Check-in and check-out
Check-in time is startins at 15:00. Our reception works from 10:00 till 20:00. Early check-in is possible after 10:00 if we have available room/bed. If you arrive in the early morning, then we can store your luggage until we’re going to have clean beds. In case you need a clean towel we can land you at the arrival time for free.
The whole bill has to be paid at the arrival time if it wasn’t paid on-line. We accept credit cards and cash (Euros only).
Our check-out time is until 11:00.
Please return the keys and borrowed items
Staying in the hostel
Our hostel is in a residential building. Please do not make noise after 22:00.
Smoking is forbidden on premises, indoors or at the balcony. Please walk outside of the building to use tobacco products. Violation of this will result a 750€ fee (law n.º 37/2007 de 14 de Agosto).
Our kitchen and common areas are open 24h, but please respect the quiet hours from 22:00 to 7:00.
We reserve the rights to take appropriate actions against drunk guests.
Any damages caused by the guests will be fined. Please treat everything as if it were your own and leave your room clean for the others.
We provide clean linens and towels for all guests for free but a bed should be made by yourself.
Not having knowledge of the Ambiente Hostel & Rooms Policy is not exempt from the possible sanctions.